But the TeamViewer software has a sly way of popping up a banner notifying users that a new version is available, and the upgrade process is easy… so of course, as time went on more and more clients no longer used version 11.
For some time this still worked fairly well, because many of my clients still had version 11. For “just $639,” as I recall, I could upgrade my commercial license to version 12! Well, I still wasn’t quite over the sticker shock of what I’d paid them about a year prior, and refused to bite. About a year later, TeamViewer 12 came out and I started getting “special upgrade offers” in my inbox. And then there were updatesĪs promised, we got the TeamViewer 11 upgrade for free and all was well. So I jumped in and (somewhat unwillingly) paid TeamViewer about $1,300.00 CAD. The cheapest license, which as I recall was in the neighbourhood of $650 or so, wouldn’t work for me because that only would have allowed me to install on just one of my computers because of the way I worked, and the fact that I worked at home part-time and in another office (book-keeping job) part time, I had to be able to support customers from any computer I happened to be in front of. So I bought a license for TeamViewer 10, with a free upgrade to the upcoming TeamViewer 11, which was to be released within about a month. This is to be expected, because the personal version is not to be used commercially and it was inevitable that we’d have to purchase a commercial license eventually. This arrangement worked for a time, but then the TeamViewer software on my computer figured out that I was spending considerable time controlling quite a number of unique client computers… and began throwing up warnings that I was using it for commercial use and would have to pay to keep using it. I chose TeamViewer simply because I was familiar with it (who isn’t?), and it works well. Our business budget was small, and I started out with the free version. When CareTech was just beginning and our office was a corner of our living room (yes, my dear wife patiently put up with that mess, bless her!), I started using TeamViewer for our remote support needs. Official TeamViewer pricing as of February, 2018.
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